Start with a conversation.
Tell us roughly what's slowing you down. We'll come back within one working day, and if we're not the right people, we'll say so.
Thank you. That's with us.
We'll reply within one working day with a couple of times for the review. If it's urgent, email contact@northridgesystems.co.uk or call 01844 899165.
What happens next
We reply within one working day
With two or three times that might suit, by phone or video.
45 minutes about one process
How that one thing works today, who touches it and where it goes wrong. Nothing to prepare and no presentation from us. Bring whoever actually does the work if you can: the useful detail is usually theirs.
One page, within two working days
What we heard, what we would change first, roughly what it involves and anything we think is not worth doing. Written up afterwards rather than in the room, sent within two working days, and yours to keep or take elsewhere whether or not you use us.